Messenger AI reply
Customers message at night, on Fridays, and all at once after a boosted post. SocialConnect's AI answers each one from your own prices, stock and policies, and passes anything it isn't sure about to your team instead of guessing.
Messages waiting hours while the team is busy or asleep
Canned auto-replies that don't actually answer the question
Customers asking the same things again and again
One login with Facebook; your existing conversations come into one inbox.
Prices, delivery areas, return policy, opening hours: in plain words, or from your product list.
Approve each reply at first, then let it answer on its own. Switch the AI off for any single chat.
Prices and stock come from your product list, so it never quotes a price you don't charge.
A customer sends a product photo: it finds the matching item and gives its price and stock.
When your staff answer a question, the AI learns that answer and uses it next time someone asks.
Name, phone and address they shared before, so returning customers don't repeat themselves.
Payment questions, complaints and anything it can't answer go to your team, flagged.
Notes, labels synced with Business Suite, and roles for everyone who answers customers.
Yes. SocialConnect answers new Messenger messages within seconds, using the information you gave it, your product list and how your team answered similar questions before.
It doesn't guess. It tells the customer a team member will reply and flags the chat for your team.
Yes. Turn the AI off for any single chat and reply yourself; other chats keep their AI.
Yes. It replies in the customer's language: Bangla, English, or Bangla script when they write in Banglish.
You decide the tone and how it introduces itself in the instructions you give it; many shops keep a human review step for anything about payments or orders.
Reply to every Facebook and Instagram comment automatically: publicly, by private message, or both.
Answer WhatsApp Business messages from a shared team inbox with Messenger and Instagram.
Automate Instagram DMs and comment replies with AI that knows your products.
Turn Messenger, Instagram and WhatsApp chats into orders in two clicks.
10-day free trial · No credit card · Bangla & English