Instagram DM automation
Instagram customers expect an answer before they scroll away. SocialConnect answers DMs and comments on your business account in seconds, using your real prices and stock, and keeps Instagram in the same inbox as Messenger and WhatsApp.
“Price?” in DMs and comments, faster than you can answer
Customers sending screenshots and asking “do you have this?”
Instagram, Facebook and WhatsApp answered in different apps
Through your Facebook Page or with Instagram login; DMs and comments come into one inbox.
Prices, sizes and stock, typed or imported, so answers are always current.
DMs and comments answered instantly; anything it can't answer is flagged for your team.
Replies to Instagram direct messages and to comments on your posts.
When a customer sends a screenshot, it matches it to your catalog and replies with price and stock.
Answers come from your product list, so sold-out items aren't promised.
The same team and the same AI answer every channel.
Hold AI replies for review until you trust them, or per conversation.
Replies in the customer's language, including Banglish in Bangla script.
Yes. With an Instagram business or creator account connected, SocialConnect replies to DMs automatically using what you taught it about your products.
Yes. Comments on your posts are answered too, and the AI uses the post as context.
Yes. When a customer sends a product photo or screenshot, the AI compares it with your catalog and replies with the matching item's price and availability, or asks which one they mean.
Yes. Instagram only allows messaging automation on business and creator accounts.
SocialConnect uses Meta's official Instagram API, not unofficial automation that logs in as you.
Reply to every Facebook and Instagram comment automatically: publicly, by private message, or both.
Reply to every Facebook Messenger message instantly with AI that knows your prices, stock and policies, understands photos, and hands tricky chats to your team.
Answer WhatsApp Business messages from a shared team inbox with Messenger and Instagram.
Turn Messenger, Instagram and WhatsApp chats into orders in two clicks.
10-day free trial · No credit card · Bangla & English