WhatsApp Business inbox
One phone with WhatsApp Business can't keep up once orders grow, and nobody knows who replied to whom. SocialConnect puts your WhatsApp number in a shared inbox next to Messenger and Instagram, with AI replies and broadcasts on the official API.
One phone, many staff, and no idea who answered what
WhatsApp, Messenger and Instagram in three different apps
Customers waiting while someone finds the price list
Through Meta's official WhatsApp Cloud API: no unofficial apps that can get your number banned.
Everyone answers from the same inbox, with roles for who can reply and who can only view.
The AI answers from your prices and policies, and hands anything tricky to a person.
Built on Meta's API for businesses, not phone automation that risks a ban.
WhatsApp, Messenger and Instagram side by side, with the same AI and the same team.
Use Meta-approved message templates and send broadcasts to customers who opted in.
Answers from your product list, prices and stock, and the answers your team gave before.
See your number's quality rating and get warned when Meta restricts the account.
Turn a WhatsApp conversation into an order with items, quantities and the customer's details.
Yes. SocialConnect connects through Meta's WhatsApp Cloud API, the official way for businesses to use WhatsApp with a team and automation.
Yes. Everyone on your team works from one shared inbox, so customers get one conversation and your team sees who replied.
Yes, using message templates approved by Meta, to customers who agreed to hear from you.
Yes. The same AI that answers Messenger and Instagram answers WhatsApp, from the same product list and knowledge.
A number connected to the Cloud API is used through SocialConnect instead of the phone app; Meta sets this rule. Many shops use a separate number for the business inbox.
Reply to every Facebook and Instagram comment automatically: publicly, by private message, or both.
Reply to every Facebook Messenger message instantly with AI that knows your prices, stock and policies, understands photos, and hands tricky chats to your team.
Automate Instagram DMs and comment replies with AI that knows your products.
Turn Messenger, Instagram and WhatsApp chats into orders in two clicks.
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