Multi-platform operations
One inbox for every channel your customers use.
SocialPilot unifies Facebook DMs, Instagram comments, and WhatsApp messages into a single triage surface — with AI drafts you approve, scheduled publishing, and audit-grade task logs.
Capabilities
Built for social operations teams.
Unified inbox
Aggregate DMs and comments across Meta and WhatsApp into one triage queue with status, owner, and audit trail per thread.
AI drafts, on approval
Generate reply drafts with the Gemini knowledge base. Every AI response requires human approval before dispatch.
Moderation gate
Catch profanity, transactions, and sensitive inquiries before they reach your customers. Configurable hold modes.
Ad generator
Spin up Meta ad copy from past performance. RAG-grounded on your own historical creative.
Scheduled publishing
Queue posts across Facebook and Instagram. Time-zone aware. Celery-backed, retry-aware.
Comment moderation
Filter and route Instagram/Facebook comments by intent, status, and confidence threshold.
Why teams switch
Less tab switching. More response time.
Native Meta Graph API integration, no middleman delays. Webhooks hit your queue in under a second. Every action is logged.
- Meta Graph v26, native webhooks
- Sub-second DM auto-draft latency
- Multi-tenant hold & direct modes
- Knowledge-base RAG out of the box