For shops that sell on Facebook, Instagram and WhatsApp
Run every customer conversation from one inbox.
Every message and comment from your customers in one place. The AI writes the reply from your own prices and policies, and you approve it before it is sent.
See it work
Watch it answer a real customer.
Pick a situation below and see what SocialPilot does, step by step.
Time to write a reply
420ms
Message arrives
AI checks your info
AI writes a reply
You approve
10:24 AM
3 platforms
one triage queue, one team
Seconds
from customer message to your inbox
You decide
nothing is sent without your OK
Every action
recorded, so you can see who did what
How it works
From connected to answering in minutes.
01
Connect your pages
Log in with Facebook once and pick your pages. Your access is stored encrypted.
02
Your inbox fills up
Your past messages and comments come in first. New ones appear as they arrive.
03
Approve the replies
Each message gets a reply written from your own information. Read it, change it if you like, then send.
What you get
Everything you need to look after your customers.
One inbox
Messages and comments from Facebook, Instagram and WhatsApp in one list, with labels and the full history of each customer.
AI replies you approve
Replies are written from your own prices, policies and FAQs, so they sound like your shop and not like a chatbot. Nothing goes out until you approve it.
AI draft
Yes — we deliver every Friday for orders placed before 2 PM…
Comments become orders
When a customer comments 'Price koto?', SocialPilot likes it, replies in public, and sends a private message with the product, price and an order link.
Work as a team
Invite teammates and choose what each can do. Typing notes and locks stop two people replying to the same customer.
Spam and scam protection
Abusive comments, scam links and bots are hidden before your buyers see them.
Ads and boosting
See your Meta ad campaigns, boost your best posts in one click, and answer comments on your ads.
Schedule your posts
Plan posts for Facebook and Instagram ahead of time, preview them, and let the AI suggest captions.
Teach it about your shop
Upload your price list, policies and FAQs once. Every reply uses your exact information.
Comments and reviews
Read every comment on your posts, find the ones ready to buy, reply on the spot, and answer page reviews.
You stay in control
The AI never speaks for you without your permission.
Many tools let the AI reply on its own. SocialPilot works the other way: you approve first, and everything is recorded, including who approved what, and when.
Try it on your own pagesYou approve first
AI replies wait for your OK. Automatic replies are optional, page by page.
A record of everything
Every message sent and every approval is saved with who did it and when.
Your data stays yours
Your pages, inbox and alerts are visible only to you and your team.
Connected to Meta directly
It uses Meta's own official connection, so new messages reach you within seconds.
Pricing
Start free. Upgrade when it earns it.
Every plan starts with a 10-day full-feature trial. No credit card required.
Need 50+ channels or custom quotas for an agency?
We build plans for agencies, multi-brand stores and very busy pages, with higher limits and direct support.
Questions
Questions people ask before they start
Straight answers about logging in, AI safety, billing and teams.
Your customers are already messaging.
Answer them from one place.
No credit card · Set up in minutes