Facebook and Instagram messages and comments, and WhatsApp chats, land in a single queue. AI writes the reply from your own prices and policies, in Bangla or English. Your team approves it before anything is sent.
Free plan forever. Cancel anytime.
A shop gets questions in Facebook messages, Instagram comments and WhatsApp chats all day. Checking three apps means slow answers and lost sales.
Every message and comment arrives in one inbox, with each customer’s history next to it.
It writes replies from the prices and policies you gave it. You choose what it may send alone and what waits for you.
See it work
Pick a situation and follow what SocialPilot does, step by step.
The draft comes from the prices and policies you wrote down.
From a customer’s first word to your approval, in the order it happens.
It can be a message or a comment under a post, on Facebook, Instagram or WhatsApp. It lands in one inbox.
It looks up the prices, delivery areas and policies you have written down, and drafts an answer from them.
In the language the customer used: Bangla, English or a mix. If you asked to approve replies first, it waits for you instead.
Payments, refunds and order changes are held back and you are notified. The customer is not answered until you decide.
Read the draft next to the customer’s message, change a word if you like, and send. Every reply stays in the conversation history.
The timings above are an example of one message, not a guarantee.
Three switches on every page you connect. Change them whenever you like.
Turn it off and nothing is answered automatically. Messages still arrive in your inbox.
Turn it on and every reply waits in a queue until you say send.
Orders, payments and product questions are paused for you, even when auto-reply is on.
Messages and comments from Facebook, Instagram and WhatsApp in one list, with the history of each customer.
Answer “price?” under a post in public, then carry on in a private message without leaving the inbox.
Add your prices, delivery times and return policy once. Replies are written from them, so they sound like your shop.
Schedule posts to your pages, and manage Meta ads from the same place.
Invite agents with roles. When one person starts typing, the others are warned.
See how fast you reply, how many AI replies went out unchanged, and who is still waiting, on one page.
Plans and prices here are the same ones you see inside the app.
No. You connect through Meta’s official login and choose which pages to share. We never see your password, and access tokens are stored encrypted. You can remove SocialPilot from your Facebook settings at any time.
That is your choice for each page. With “Approve AI replies” on, nothing is sent until you approve it. With it off, the AI answers automatically, and you can still hold orders and payments for your approval.
Yes. It answers in the language the customer wrote in, including Bangla, English and mixed messages, using the prices and policies you have added.
After 10 days your account moves to the free plan. No credit card is asked for at the start, and nothing is charged.
Yes, through the official WhatsApp Cloud API. Incoming chats appear in the same inbox as Facebook and Instagram.
Only the people you invite to your workspace, with the role you give them. Everything sent or approved stays in the conversation history.
Connect a page in a few minutes. Start on the free trial, no card needed.